Partner FAQ
Answers for partner faq. These FAQs explain common Zietars processes in plain language. If there is any conflict, the applicable Terms and Conditions, Privacy Notice and Cookies Policy prevail. If you still need help, contact our support team.
What is Zietars?
Zietars is a UK-registered digital marketplace that connects customers with independent service providers for approved services including car washing, mobile valeting, tyre repairs, vehicle maintenance or diagnostics, and domestic, commercial and industrial cleaning.
Where is Zietars available?
Zietars has a global vision and is launching initially in the United Kingdom. Service availability depends on the providers, services, dates, times and locations displayed on the platform.
How does Zietars work?
Customers can browse available services and providers, choose a provider, date and time, and complete a booking and payment through Zietars. Service providers list their approved services, prices and availability through the Zietars provider environment.
Is Zietars the company providing the service?
Normally, no. Unless a booking expressly states otherwise, the service contract is between the customer and the independent service provider identified before purchase. Zietars provides the marketplace and related booking, payment, support and administration tools.
Can I use Zietars on mobile?
Zietars is designed to be accessible through the web and mobile applications. Use only the official Zietars channels made available to you.
How do I contact Zietars Support?
Use the support options currently provided in your Zietars account or website, including the existing ticketing, phone or email support routes where displayed.
What information should I provide when contacting Support?
Provide your booking reference where relevant, a clear description of the issue and any useful evidence. Do not include unnecessary personal or payment-card information.
Who handles disputes between customers and providers?
Zietars Administration manages communications and mediates disputes between customers and service providers in accordance with the applicable terms and available evidence.
How can my business partner with Zietars?
Use the existing Partner with Us route to enquire about partnership opportunities and provide the business information requested by Zietars.
Does Zietars offer Software as a Service (SaaS)?
Yes. The Zietars company profile describes a SaaS offering intended to help businesses streamline workflows, manage bookings and improve operational efficiency through digital tools.
How can I find out more about Zietars SaaS?
Use the existing Zietars SaaS or business enquiry route. The products, features, pricing and commercial terms presented by Zietars at the time of enquiry apply.